This spring, Gallup released the findings of its annual State of the American Workplace survey, that revealed 70% of the workforce is disengaged. Look around your workplace and try to imagine that only one-in-three of your employees is engaged in his or her work, while the others are likely wasting time on other activities — […]

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“Don’t be distracted by criticism. Remember – the only taste of success some people have is when they take a bite out of you.”– Zig Ziglar It’s been said that if you are not being criticized as a leader, you are not doing it right. Being held to higher standards than others is part of […]

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At Totem, we have first-hand experience with happy, empowered employees and the positive impact they have on our clients and our clients’ employees. The term employee engagement gets thrown around loosely by many companies nowadays. It’s like some secret element that can magically improve any company. While it’s true that employee engagement is important for […]

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Now that the open enrollment season has concluded, it’s a great time to think about what worked well and how to improve next year.  Open Enrollment is comprised of employee education, the enrollment experience, and post-enrollment documentation and communication.   Information is more likely to be understood if it is received through multiple channels.  A […]

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Service or Technology Focus? Why Not Both? Technology will never eliminate the need for human interaction.  The proper combination of technology and service allows you to keep pace with the digital world while offering personalized, trained assistance.   Successful employers provide their employees with a variety of tools for employee benefits education.  These tools empower employees […]

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A stellar benefits package increases employee loyalty.  Educating employees regarding the employer’s financial benefits investment is crucial to attracting and retaining exceptional employees.   Benefits as a percentage of total compensation costs were 30.3% in 2010, according to the Employee Benefit Research Institute. The complete study can be accessed here: https://www.ebri.org/publications/benfaq/index.cfm?fa=ovfaq1 There is a direct […]

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