YOUR TOTAL BENEFITS SOLUTION

Totem’s goal is also their great passion and commitment: to offer organizations clear and accurate counsel, accompanied by services and solutions that are easy to access, seamlessly implemented, and fully customized, providing a worry free outsourcing solution.

LATEST NEWS

Service or Technology Focus? Why Not Both?

Technology will never eliminate the need for human interaction.  The proper combination of technology and service allows you to keep pace with the digital world while offering personalized, trained assistance.   Successful employers provide their employees with a variety.

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A Brief Case Study on our Concierge Wellness Solutions

This case study details an innovative and effective approach we took to wellness.  Through a seamless partnership with a client, we were able to execute a groundbreaking wellness program with one of the nation’s largest manufacturers.  Below is just a sampling of what we have accomplished to date!

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What is a Positive Customer Experience Exactly?

It’s easy to start asking exactly what is a positive customer service experience and and why is it so important? Generally speaking, it’s an experience that brings out the “warm and fuzzy” feelings in a customer. From the moment the customer (or prospect) encounters your organization …

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TOTEM MISSION STATEMENT

To streamline employer benefits and administration processes, to serve as trustworthy advisors for employees, and to provide a positive and team-centered work environment.

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